I keep getting sent a 6 digit verification code instead of a 7 digit code while trying to sign in.

Anonymous
2023-06-15T02:20:24+00:00

I can’t get into my computer. Was sent six digit code instead of seven. My new password won’t work either on it when trying to change pin.

Windows for home | Windows 11 | Accounts, profiles, and login

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Anonymous
2023-06-15T03:08:29+00:00

I saw that it was a Microsoft problem on other entries. I got in by changing my password again on the device, and they finally sent me a seven digit code. Thank you for your quick reply!

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  1. Anonymous
    2024-01-25T16:00:38+00:00

    Send me the code mam/sir

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  2. Anonymous
    2024-01-25T15:59:47+00:00

    Yes send the code

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  3. SD - IA 178.8K Reputation points Independent Advisor
    2023-06-15T02:52:06+00:00

    Hi Susan,

    I'm Sumit, here to answer your query at the Microsoft Community.

    Sadly, the code digit problem is from Microsoft's end - they are working to resolve it. Re:The password, did you ensure about the uppercase/Lowercase?

    Please keep us posted.

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  4. SD - IA 178.8K Reputation points Independent Advisor
    2023-06-15T04:49:03+00:00

    Awesome! Thank you for letting us know.

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