Issues with Windows Dictation but not Speech Recognition

Question

Hello,

EDIT: This has been fixed on the Microsoft end as of yesterday, 4/18/2023.

We're having issues with random users not being able to use Windows Dictation (Windows + H keyboard shortcut) - it doesn't report an error, it acts as though it is listening, but it does not translate speech to text.

Oddly enough, Speech Recognition (as well as all other apps) work fine with it. We can use the dictation within Office 365's web based apps, but not on Office 2019 desktop apps or other applications.

Any ideas? We've done all the driver stuff so DO NOT TELL ME TO REINSTALL THE DRIVERS. We have tried that for 4 different users and, of course, it never worked.

We have also tried some strange registry keys that don't seem to have done anything. The only thing we haven't done is reimage user computers as I suspect it's some sort of AppData problem, but I don't know where to find that specifically.

Thanks for any help,

Jake

Answer 1

I have performed more tests this morning and it appears the dictation is working again.

Answer 2

Hello,

We're having issues with random users not being able to use Windows Dictation (Windows + H keyboard shortcut) - it doesn't report an error, it acts as though it is listening, but it does not translate speech to text.

Oddly enough, Speech Recognition (as well as all other apps) work fine with it. We can use the dictation within Office 365's web based apps, but not on Office 2019 desktop apps or other applications.

Any ideas? We've done all the driver stuff so DO NOT TELL ME TO REINSTALL THE DRIVERS. We have tried that for 4 different users and, of course, it never worked.

We have also tried some strange registry keys that don't seem to have done anything. The only thing we haven't done is reimage user computers as I suspect it's some sort of AppData problem, but I don't know where to find that specifically.

Thanks for any help,

Jake

Hi,

I am having exactly the same problem. Cortana can gear me and reply to my spoken questions, but WindowsKey + H online voice recognition simply doesn't not work! I have tried it on three different PCs and have the same problem on them all. And yet less than a week ago it was working fine. As far as I know I have not changed anything on my PC. So why does voice dictation no longer work?

Answer 3

Good day Jacob_348! I am glad to be able to provide assistance to you today. As this involves an enterprise/work setup, this is best suited to be posted to our neighbor forum from the link below. They are more oriented on with regards to this type queries/issues and there will be IT Pros, System Admins and the likes who are available that will be able to fulfill your query out there with regards to the next course of action for this matter.

https://learn.microsoft.com/en-us/answers/

Regards,

Paul R.

Answer 4

Hello

i have the same problem and same synthoms.

i relate this bug with an .update of office 365 released on april 4th.

can you tell me if your office has that update?

thank you

regards