Hello Valanthriel,
Welcome to Microsoft Community.
When I look at the entire thread, I am as puzzled as your friend, because HWID is usually impossible to change, but judging from your description, maybe we can find some possible reasons.
- Power outages or sudden shutdowns: When your computer shuts down unexpectedly, it can cause some changes to the hardware configuration, including the HWID.
- Malfunctioning hardware: Faulty or malfunctioning hardware components, such as a failing hard drive or network adapter, can cause the HWID to change.
- Software issues: Some software, especially security software, can modify the system configuration and cause the HWID to change.
Here are some possible solutions to try:
- Check your hardware: Test your hardware components, especially the hard drive and network adapter, to ensure they are functioning properly. You may also want to check the connections to your hardware components to ensure they are secure.
- Perform a clean boot: Trying a clean boot which starts Windows with a minimal set of drivers and startup programs. It can be used to determine whether a background service or program is interfering or causing a problem. These steps of "clean boot" might look complicated at first glance. However, to avoid any trouble for you, please follow them in order and step-by-step.
- Disable security software: Try disabling any security software temporarily to see if it resolves the HWID issue. If it does, try updating or reinstalling the security software to see if that fixes the problem.
It's worth noting that using a HWID spoofer is not a recommended solution, as it can violate the terms of use for the software you're trying to use and may cause further issues down the line.
Best regards,
Mitchell - | Microsoft community support expert from MSFT