No internet access your device can only acces other device on your local network. Windows 11

Question

So I bought a new Ethernet cable, and when I connected it to my laptop it couldn't connect to the internet it said "No internet access your device can only access other device on your local network" how can I fix it?

Answer 1

Hi Rizz,

My name is Cindy. I am sorry you are having this problem. I know it is really frustrating. I will do my best to help solve this problem for you.

Please note: This is a user-to-user community forum. We are users just like you who help others. We are not employees of Microsoft.

Below are a few things you can try to solve this problem.

Please unplug your new modem and wait for 30 seconds below plugging it back in.

Once this has been completed, restart the computer.

Check to see if the computer now detects the internet.

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If you still have a problem, try the Windows Troubleshooter.

Please type the word troubleshooter in the search on the taskbar and open the page.

Click on other troubleshooters.

Scroll down the page and click on the run button for the network adapters.

Then follow any prompts.

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If you are still having a problem, please try the following.

Please click on the Windows Keys and the S key.

Type CDM on the search line (do not hit enter)

Select run as administrator. Then click on Run.

Enter each of the codes below in order.

ipconfig /release

ipconfig /flushdns

ipconfig /renew

netsh winsock reset

netsh interface ipv4 reset

netsh interface ipv6 reset

netsh winsock reset catalog

netsh int ipv4 reset reset.log

netsh int ipv6 reset reset.log

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At times the Network adapters may have become corrupted. Uninstalling them and reinstalling them may fix the problem.

Please type Device Manager on the start and open the page.

Scroll down the page and click on Network adapter.

Right-click on the driver and uninstall it.

Then restart your computer. Windows will reinstall the driver and many times fix problems.

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If this doesn't work, you will need to download updated drivers from the maker of your computer. The maker of your computer is responsible for having updated drivers so their computer will work on Windows.

You will want to go to their website support page. Then go to the pages for the drivers for your computer. You will want to install the most current drivers. Many companies have scanners to help you with this. If you have a problem, their support should be able to help you find the correct driver.

Please let me know if you continue to have a problem.

Best Wishes,

Cindy

Note: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.

Answer 2

Hi,

For the network adapter method which drivers do I uninstall? I have 11 things show up under the Network Adapter tab.

Thanks

Answer 3

this is still troubling

Answer 4

I also have same problem with wifi and I tried all the methods and none worked.

Answer 5

Doesn't work