Intune - "Windows MSI line-of-business app" deployment remains "still pending" status

Question

Dear all,

We are using Windows 10 2016 LTSB since some time.
The machines are AAD joined and enrolled in Intune.

We are deploying Windows MSI line-of-business app and we have a certain amount of machines that have always installed the same application correctly in the past, that started to report "install pending" status and nothing else.

We checked locally and the application is not installed.

On other identical machines targeted with the same app the installations went fine.

First conclusion, as the machines identical and the app installs on most machines I would say it does not come from the app (MSI).

Any idea would be greatly appreciated.

Thanks a lot.

Answer 1

@Yop Thanks for posting in our Q&A. From your description, I know that we are deploying Windows MSI line-of-business app and some targeted devices status show "install pending". If there is any misunderstanding, please feel free to let us know.
For our issue, I have done some research. Here is a professional article that can be used as a reference to solve our problem, the content is very detailed.
https://techcommunity.microsoft.com/t5/intune-customer-success/support-tip-troubleshooting-msi-app-deployments-in-microsoft/ba-p/359125
Hope it can help.

---

If the response is helpful, please click "Accept Answer" and upvote it.
Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.