Windows 11 Update Error

Question

Hi, I recently bought a new laptop yesterday due to my previous one going bust (critical irrepairable hardware error) and it naturally came with Windows 11 (Home). It is an Asus VivoBook, the model being X1502ZA. As with all new computers, there are a lot of initial updates for system efficiency, and I ran them as usual. However, I noticed something strange with Windows Update today, because all of my updates are displaying "Download Error" with error codes. As a result, I ran the windows update troubleshooter and analysed the advanced details section, which gave me a thorough evaluation. It displayed the following:

Some security settings are missing or have been changedSome security settings are missing or have been changed	Issue not present
Check for missing or corrupt filesCheck for missing or corrupt files	Issue not present
Service registration is missing or corruptService registration is missing or corrupt	Issue not present

At first, I thought it might have been missing or corrupt files and vice versa, but it was not. However, it also displayed this:

IsPostback_RC_PendingUpdates
	IsPostback: False	<br>	---

WaaSMedicService
	Issue found by:BinaryHealthPlugin;DynamicProtectionPlugin	<br>	---

IsPostback_RC_PendingUpdates
	IsPostback: True	<br>	---

Service Status
	Problem with BITS service : The requested service has already been started. System.Management.Automation.RemoteException More help is available by typing NET HELPMSG 2182. System.Management.Automation.RemoteException	<br>	---

Service Status
	Problem with BITS service : The requested service has already been started. System.Management.Automation.RemoteException More help is available by typing NET HELPMSG 2182. System.Management.Automation.RemoteException	<br>	---

Also, here are the set of failed updates. The Intel MEDIA updates first display signs of progress like downloading and installing but then fail shortly after:

Also, I have already tried sfc /scannow and dism /Online /Cleanup-Image /RestoreHealth.

I would gladly appreciate it if I received some help on this issue.

Answer 1

Hello, I’m Virginia, a fellow user like yourself.

Sorry to hear you’re experiencing problems.

Have you tried resetting the update components?

Open Terminal with admin & enter:

Net Stop bits

Net Stop wuauserv

Net Stop appidsvc

Net Stop cryptsvc

Ren %Systemroot%\SoftwareDistribution\DataStore DataStore.bak

Ren %Systemroot%\SoftwareDistribution\Download Download.bak

Ren %Systemroot%\System32\catroot2 catroot2.bak

Del "%ALLUSERSPROFILE%\Application Data\Microsoft\Network\Downloader\qmgr*.dat"

Net Start bits

Net Start wuauserv

Net Start appidsvc

Net Start cryptsvc

Restart the PC & try updating again.

And/or:

Search for services.msc & find Windows Update & ensure it is set to Automatic.

Answer 2

Glad to hear. I would recommend monitoring the updates & hopefully the problem will not return.

Answer 3

Thanks a lot! Now the updates are running normally.