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Hello, I am planning to reset my Windows computer. What does the "keep the files" option mean? Does it keep files that are under my C:\ drive or desktop?
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Hi. I'm David, and I'm happy to help you.
By selecting "Keep my files", your personal data stored under "C:\Users" is kept. But the Apps that didn't come with your PC are removed.
For more information, and other ways to reinstall Windows, see the article below.
https://support.microsoft.com/en-us/windows/rei...
Feel free to ask back any questions.
