BSoD During Gaming, Thread Stuck In Device Driver Error

Question

Hello, 

I posted this Q under Devices and Drivers, but I thought also doing it in the Performance category would be useful so, here.

I have recently been experiencing a problem whenever I play a high-performance game from Steam. 

Firstly, some of my specs:

• CPU: AMD Ryzen 5 3600 3.6GHz [4.2GHz Turbo] 6 Cores/ 12 Threads 35MB Cache 65W Processor
• MOTHERBOARD: GIGABYTE X570 UD ATX GbE LAN, 3 PCIe x16, 2 PCIe x1, 6 SATA3, 1 M.2 SATA/PCIe
• GPU: AMD Radeon RX 580 8GB GDDR5 Video Card
• MEMORY: 16GB (8GBx2) DDR4/3000MHz Dual Channel Memory (ADATA XPG Z1)

Here's what happens: I normally play games on Steam rarely, but games that seem to require more effort from your PC seem to make my PC freak out and give me a BSoD. Whenever I play games like Age of Empires 2, everything is fine. But when I play something like 7 Days to Die or Napoleon Total War, my PC gets loud and then BSoD's me even when I've barely started to play, and sometimes, the display would just shut off, but the game would still be playing in my headphones. When the BSoD occurs, I get the stop code THREAD_STUCK_IN_DEVICE_ERROR. Through my own research it apparently means that a process is being looped, but since it can't do anything, it kills the process, therefore ending my game or whatever. This is normally linked to a driver issue. 

This has been exceptionally frustrating so I'm asking this community for help. Note: All drivers are as updated as they can be, so I'm not sure drivers are the problem. I've looked through every diagnostic tool and it seems that all the hardware is installed correctly and that nothing is abnormally functioning. 

Thanks

Answer 1

I managed to install some old drivers, but I am still getting crashes, although no blue screens have occurred. Ugh.

Answer 2

That may be. Got any links on where to find older drives?

Answer 3

The fact that the driver update made a difference suggests you are on the right track.  I think it is a case of finding the right driver version which is compatible with your device.  You may have to go back to an older version and only trial and error will help you here.

Answer 4

Hi Phil,

I ran DDU and reinstalled the latest drivers (20.9.1), but my games are still crashing. Weirdly, I didn't get blue screens, but instead, one game just crashed and I closed the window using Alt+F4. In another, the PC was running, but the display crashed, leaving me a black screen (monitor going into power saving mode as a result), but the PC was still running although I couldn't do anything to get the display back other than forcing the PC to shut down. 

Anything else you can think of?

Answer 5

Hello,

1. Windows 10 Home

2. I have not altered the CPU in any way. No overclocking or anything like that.
3. I have not done much to my PC. I replaced the GPU a few months back because the old one had problems. The old one and the new one are the same (Radeon RX 580) but just different manufacturers. Beyond that, nothing of real importance. 

I'll try some methods and get back to you. 

Thanks.