Outlook error 0xCAA70004 and Microsoft Store and Feedback Hub wont open. Cannot even open the Get Help App.

Question

I keep being told I cannot connect. I tried to rest windows 10 by downloading the media creation tool and got the store to open for a minute. Then I tried outlook and it took me to a login. I was a little slow in inputting my password and I started getting the same errors again and the store stopped working. Now if I try and reset the only option I get is to delete all of my apps and files. Does not even give the option to keep apps and files (it is greyed out) 

I have also tried to reset the catch. Did not work. I have also tried Powershell tricks. Is there any way around this. I am sick of not being able to access my windows store and work email through the software. (web is terrible)

Answer 1

Great! I'm glad that your issue is already resolved. Please let me know if you need further assistance. If there's nothing else, feel free to choose a rating and have a good one!

Answer 2

Hey somehow after all the resets I just needed to update a few more things and I was set. Its crazy it finally resolved. Thank you again!

Answer 3

Hi, I'm Bianca, an Independent Advisor.

Sorry to hear you're experiencing this issue. I hope I can help you get this sorted out. I'm not sure if you already have tried this but I do not want to miss important troubleshooting steps. Please follow the steps on this link: https://support.microsoft.com/en-us/account-bil...

Please let me know if this does not work or if you've tried this already. I might have another possible solution to try after this one.