New Outlook with multiple accounts

Question

Hi,

In the new outlook, I have 6 email accounts. They all transferred in with the transition just fine. However, there does not appear to be a way to know which email accounts have new mail in them other than clicking on each account. And to add injury to insult, when you click on an account, you get another drop down menu.

I am in windows 11 and the 365 subscription version of outlook.

I absolutely need to see at a glance which accounts have new email in them on the main account screen. When an account does have new email, I need to be able to click on that email and have the inbox open with one click and not give me another menu to click through.,

Without these features you are adding a ridiculous amount of time to what should be a two second glance to check emails.

These are not wants, they are absolute needs.

Can anyone help? Or is time to find a new app?

Any help appreciated.

Answer 1

1. Unified Inbox:
   • In the new Outlook, you can view all your email accounts’ inboxes combined in one window using the unified inbox feature.
   • To access this, follow these steps:
     1. Open the Outlook application.
     2. Click on the Account icon (usually represented by three horizontal lines or a house icon) in the upper left-hand corner.
     3. Select All Accounts to open a unified inbox containing emails from all your logged-in accounts.

These instructions don't seem to be valid. The "three horizontal lines" icon is to hide the navigation pane, and there is no "house" icon.

Going to the accounts section via the ribbon "View Settings > Accounts", then under "Accounts" there are six sub-options, none of them have options for a unified inbox.

Looking in the "Mail" section under "Settings", there are eleven sub-options, no mention of unified inbox there, either.

What version of the "New Outlook" are you using where these show up? Are you looking at a pre-release or canary channel version?

Answer 2

I am having EXACTLY the same issues as you.

Have been sitting here scratching my head going "which house icon"? And "well it's clearly not THOSE three horizontal lines".

Gah, I am so frustrated about wasting valuable work time on such a ridiculous thing!

Answer 3

That is the way mine is setup. I have 4 email accounts, 2 Hotmail and 2 Gmail, setup right under my Favorites folder. They are Inbox (******@Hotmail.com); Inbox (******@Gmail.com); Inbox (******@Gmail.com); and Inbox (xxx******@Hotmail.com).

They show a blue number at the right of them with the number of new emails since I last looked at them. Just add your email accounts and the put the Inbox folder of each account under Favorites, then delete any folders under Favorites that you don't want. You now have a quick look at any new emails and the full email folders are down below them.

Answer 4

The unified Inbox option does nut relate to the New Outlook and is confusing and non-sensical.

If the moderator could provide a solution to ensure the functionality of a Unified Inbox for all accounts in Windows Mail is also in The "New" Outlook.

I will migrating from MS to another platform if the most basic functions in previous MS mail apps is not in the "New" one.

Answer 5

Really irritating that there's no combined inbox function. Only way I've managed to get around it in any way is by using favourites and removing the default items and adding the different account inboxes so they show in the fav's pane in top left. Remove unwanted items from fav's by using the three dot menu by each default item in fav's pane and then use the three dots opposite the 'favourites' drop down menu to add each individual inbox (only shows when cursor is hovered over the favourites text on mine though ...) Not perfect, but at least I can see all my inboxes in one place and see when a message comes into them without opening each individual account folder. Hoping the sort e abetter solution at some point as I haven't found a really decent third party app yet to replace what the old one did out of the box. Bit of basic error from MS if you ask me.