FSLogix container getting corrupted

Question

Hi
I am using FSLogix with Citrix virtual desktop with a scale-out file server cluster. some random users are getting their container corrupted and its not working.
when I open the FSlogix I find the following in the log

:27.931][tid:000015a8.00000920][ERROR:00000571] CreateDirectory failure: \?\Volume{21b9b102-f4fe-4807-828b-a6383d46b22e}\Profile (The disk structure is corrupted and unreadable.)
[09:28:27.931][tid:000015a8.00000920][ERROR:00000571] Creating VHD Profile directory: \?\Volume{21b9b102-f4fe-4807-828b-a6383d46b22e}\Profile (The disk structure is corrupted and unreadable.)
[09:28:27.931][tid:000015a8.00000920][INFO] Added redirection C:\Users\sa.alshibiby -> \?\Volume{21b9b102-f4fe-4807-828b-a6383d46b22e}\Profile
[09:28:27.931][tid:000015a8.00000920][INFO] Configuration setting not found: SOFTWARE\FSLogix\Profiles\KeepLocalDir. Using default: 0
[09:28:27.931][tid:000015a8.00000920][INFO] Local temp directory: C:\Users\local_DomainUser
[09:28:27.931][tid:000015a8.00000920][INFO] Successfully handled: S-1-5-21-582837707-522802610-322568963-2353

when I try to mount the disk to my PC I got the following error
The disk structure is corrupted and unreadable,
also the disk is RAW

whats going on.

Answer 1

Hello @Faris Bassam Malaeb ,

Thanks for your query.

Please refer to the following document for troubleshooting:
Fixed: Disk Structure Is Corrupted And Unreadable Error: https://www.get-itsolutions.com/fix-disk-structure-is-corrupted-and-unreadable-error/
Fix: The “Disk structure is corrupted and unreadable” error in Windows: https://windowsreport.com/disk-structure-corrupted-and-unreadable/

Please Note: Since the web site is not hosted by Microsoft, the link may change without notice. Microsoft does not guarantee the accuracy of this information.

Best regards,
Leila

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Answer 2

Hi
Thanks for your respone,
I don't want to know how to fix it, I need to know why this happening in the first place.
what is causing this corruption. it might be understandable for 1 user but not for more than 6 users in 2 days.

Answer 3

Hello @Faris Bassam Malaeb ,

1.What limitation Settings and group policy Settings are used for Fslogix virtual disk?
2.What is the Fslogix virtual disk capacity per user?

Answer 4

Hello @Faris Bassam Malaeb ,

We haven’t heard from you in a couple of days.
Please post back at your convenience if we can assist further.