Restore previous folder windows at logon not working

Question

With my previous laptop this setting worked fine. After logon, all open windows explorers that were open at shutdown, were restored.

With my new laptop, no explorers are restored, even though the setting is active (set in folder options > view > advanced settings)

Also checked in the registry (Computer\HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Advanced\PersistBrowsers = 1)

Could there be a setting which overrules the restore setting?

This is pretty annoying.

Answer 1

Hi, my name is Neil, and I'm a Windows 10 user like you.

Sorry the restore previous folder windows at logon is not working for you.

To make sure there is no file corruption that prevents this setting from working correctly, can you do the following for me please:

Please make absolutely sure your current version of Windows is completely up to date with updates. Go to Settings > Update & Security > Windows Update

Click the "Check for updates" button.

Let any updates download and install. Afterwards, go back and check again, even if it says "you're up to date". Let any further updates download and install. Only stop checking for updates when it says "You're up to date" immediately after checking for updates.

In the search box on your taskbar, type Command Prompt, and right-click Command Prompt (App) from the list of results. Select "Run as administrator", and then select "Yes" from the UAC pop up.

Type (or copy and paste) the following and then press Enter:

DISM.exe /Online /Cleanup-image /Restorehealth

(note the space before each "/")

(Note: This step may take a few minutes to start and up to 30 minutes to complete.)

After you see a message that says "The operation completed successfully," type the following and then press Enter:

sfc /scannow

(note the space between "sfc" and "/") and press Enter.

After you see a message that says, "Verification 100% complete," type exit and press Enter.

Reboot your computer.

Now see if your issue has been resolved.

Let me know how you get on.

Kindest regards,

Neil

Answer 2

Neil,

That solved it!

There were no updates pending, so I executed the 2 command line actions, rebooted and it's working now as expected.

Thanks a lot for the clear explanation. :)

Patrick