Wifi network adapter went missing

Question

Hello, I am in need of getting my wifi network adapter back. I have no option to see it or try to connect to my wifi. My wifi is working on other devices and was working fine until 2 days ago.

Answer 1

Good Day KarlaViruet,

My name is Carlo, I am also using Windows 10 pc and community member like you. Let us work together to sort this out.

Here's the steps you can try.

-Press Windows key + X

-Go to Settings

-Click Update and Security

-Click Troubleshooter then Additional troubleshooter.

-Look for Internet Connection and run the troubleshooter.

Once done proceed with these steps.

-Press Windows key + X

-Go to Device Manager

-Expand the Network Adapters

-Look for the Wireless driver that was installed

-Right click and Update

-Look for "Browse my computer for driver

-Let me pick drivers available drivers

-Choose an old driver and use it.

Reset Network Settings

Open Settings.

Click on Network & Internet.

Click on Status.

Under the "Change your network settings" section, click the Network reset option.

Click the Reset now button.

Click the Yes button.

-Click Start, type CMD and run as administrator

-Copy and paste each of the commands below and hit enter.

netsh int ip reset

netsh advfirewall reset

netsh winsock reset

ipconfig /flushdns

ipconfig /release

ipconfig /renew

Once you entered all those commands restart your computer and try to connect.

If issue persist, let's download the updated driver

What is the exact model of your computer?

To check the system model proceed with these steps.

-Press Windows key + R

-Type msinfo32 and hit enter.

-Look for the System Model and manufacturer post it here.

If you are using a custom built pc look for Baseboard version and Baseboard product and post it here.

I hope the information above helps. Please let me know how it goes.

Have a wonderful day ahead and stay safe.

Sincerely,

Carlo T.

Answer 2

Good Day KarlaViruet,

I appreciate your time getting back to this thread, are you able to connect the Ethernet connection? Is this your device? is that a desktop PC?

https://support.hp.com/us-en/drivers/selfservic...

When did you install Windows 10? It appears that this device model is not supported to run in Windows 10 .

Have a wonderful day ahead and stay safe.

Sincerely,

Carlo T.

Answer 3

Thank you Carlo! I tired all the steps and still nothing. My system manufacturer is HP and model is 520-1030. I truly appreciate your help.

Karla