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How do I enter admin credentials (Microsoft Account) for Remote Desktop Android client?

Anonymous
2021-11-22T18:39:06+00:00

I want to connect my Windows 10 laptop using Remote Desktop from an Android device. I am able to detect my laptop in the app from the "PC Detection" window.

However, the main problem is that I am not able to enter my user account credentials when trying to connect to the laptop.

I have an admin account that logged in with Microsoft account. What is the username and which password should I use?

I tried my Microsoft account email and Windows username, Microsoft account password and PIN. Both doesn't work. What else should I use to connect to my laptop?

Additional information: Both my laptop and Android device are on the same network and I also tried using my laptop IP address to connect but it doesn't seem to work.

The main problem is just login credentials. Do I have to perform some additional step on my laptop?

Windows for home | Windows 10 | Connect Phone and PC

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  1. Anonymous
    2021-11-23T07:24:44+00:00

    Hi, epiqal

    Welcome to Microsoft Community and thank you for sharing your concern with us today.

    I understand that you want to know how to enter admin credentials for Remote Desktop Android client.

    Click on the Desktop below:

    Enter the IP address of the target computer in the first line of the figure below, and enter the user name in the second line as following:

    Keep your phone and computer on the same local network before connecting.

    I hope the information provided is useful for you. If you have any additional questions, please do not hesitate to reach out to our support.

    Best Regards

    Clara Geng | Microsoft Community Support Specialist

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  2. Anonymous
    2021-11-23T15:10:39+00:00

    I also tried with IP address and I'm also using the same network. But, I'm still not able to connect to my laptop.

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  3. Anonymous
    2021-11-24T02:10:37+00:00

    Hi, epiqal

    The reason may be that its identity is not fully verified. You can create a new local account and then try to connect your laptop.

    Feel free to post back if you need further assistance.

    Best Regards

    Clara Geng | Microsoft Community Support Specialist

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  4. Anonymous
    2021-12-10T08:36:46+00:00

    I tried to do as you instructed but I just use "Sign in with a local account instead" and it works nicely.

    So, I tried to sign in back to my Microsoft account, however the credentials changed.

    Then, I tried to use my Microsoft account password and it finally works.

    Thank you very much for your suggestion.

    1 person found this answer helpful.
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