Windows 11 Browse For Folder Dialog Issue - Only Desktop

Question

In several programs, when I need to set a folder location for example, and open the Browse Dialog, I'm only shown the Desktop folder. I can't access any folder outside of "Desktop". It doesn't make a difference to run the programs as admin.

Specs:

Edition Windows 11 Pro

Version 22H2

Installed on ‎21/‎09/‎2022

OS build 22623.730

Experience Windows Feature Experience Pack 1000.22636.1000.0

Answer 1

Run browse.vbs. Does the same issue occur?

Also, please post back if you've relocated the desktop folder to another drive/location.

I am running Windows 11 22H2 and have the problem being reported with a specific application Fujitsu PaperStream Capture scanner software version 3.2.0. Both Windows 11 and PaperStream are updated to current. I ran the above test, and the test shows the issue of showing only access to the desktop. The desktop folder has not been relocated.

Answer 2

Hi Elise,

I have the same problem, and it happens on two machines of mine. Both are personal machines so there are no restrictions . One is a Surface Pro 8. I've completely reinstalled Windows, and the problem remains.

Answer 3

Hi Jérôme,

Here's a small test. Please copy the following code to Notepad and save it as browse.vbs

'---start here---

  Dim oFolder 

  Set oFolder = CreateObject("Shell.Application").BrowseForFolder(0,"Select a Folder",0,0) 

  If (oFolder Is Nothing) Then 

  Else  

    msgbox oFolder.Self.Path 

  End If

'---end here---

Run browse.vbs. Does the same issue occur?

Also, please post back if you've relocated the desktop folder to another drive/location.

Answer 4

Hi Elise, thanks for your answer.

It is not a business or school device.

Sometimes, the applications use a Browse Dialog which looks exactly like Windows Explorer, which works fine, and some apps use a Browse Dialog which is simpler, where you have just a list of folders and drives (like in the the picture I sent), which sometimes doesn't work.

Best Regards,

Jérôme

Answer 5

Hi, I'm Elise, and I'd be happy to help with your issue.

Is this a business or school device, it is possible that a restriction has been placed on where to you can save files to.

Kind Regards,

Elise