Unable to log in to IT managed Account

andrew.lee.d 1 Reputation point
2020-07-04T19:31:12.513+00:00

So I have an account for just me and my business (although im the only one and there was no IT infrastructure or anything set up basically just a new account) , and I have been unable to log into the IT account because of the MFA. I don't really remember setting up an MFA but now I can't login to the account. The only options for logging in are through the MFA which I don't have access to. So I'm basically locked out of my account and can't do anything to recover it.

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  1. Anonymous
    2020-07-04T19:33:59.47+00:00

    Try using the Open Get Help app here, and you'll eventually get to chat with microsoft account support.
    https://support.microsoft.com/en-us/contactus/

    The microsoft authenticator app is not supported here on QnA. They're actively answering questions dedicated forum here.
    https://social.technet.microsoft.com/Forums/en-US/home?forum=MicrosoftAuthenticatorApp

    --please don't forget to Accept as answer if the reply is helpful--


    Regards, Dave Patrick ....
    Microsoft Certified Professional
    Microsoft MVP [Windows Server] Datacenter Management

    Disclaimer: This posting is provided "AS IS" with no warranties or guarantees, and confers no rights.

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