Windows 11 Error message 0x00000709 while connecting to shared printer

Question

An error message is displayed while connecting to network shared printer. 'Operation could not be completed (error 0x00000709) Double check the printer name and make sure that the printer is connected to the network.

Answer 1

Hi,

It's a known issue in Windows 11 22H2. This error occurs because the default connection method has changed in 22H2. Altering a setting in the Group Policy Editor resolves the issue.

Please check out:

Thomas Førde on Twitter: "Printer issue finally resolved. A brand new printer policy in Win11 22H2 is the culprint. "RPC Connection settings. Need to change over to Named Pipes and it works again. #msintune #Memcm https://t.co/7xPS7Xxs0o" / Twitter: https://twitter.com/thomas_forde/status/1575096625470611458

Fix: Printer Error 0x00000bc4 or 0x00000709 in Windows 11 22H2:

https://www.winhelponline.com/blog/printer-error-0x00000bc4-0x00000709-windows-11-22h2/

For Windows 11 Home Edition, try the registry edit (equivalent to the Group Policy setting) mentioned on the above page:

[HKEY_LOCAL_MACHINE\Software\Policies\Microsoft\Windows NT\Printers\RPC] There are 2 values that can be configured:

RpcUseNamedPipeProtocol REG_DWORD

0: RpcOverTcp (default)
1: RpcOverNamedPipes

Also, see Eko Suprianto's post here for the additional settings if your Windows 11 22H2 is acting as the host (i.e., print server)

• win 11 22h2 update printer issue - Microsoft Community

Answer 2

Actually Instead of doing all these trail and error I went back to Windows 10. None of this worked in my case. Microsoft is always good in making things complicated for users.

Answer 3

If only! I have changed the Group Policy setting and checked it in the Registry, but I continue to get the Windows couldn't connect error. I have one system on Windows 11 22H2 and the other on Windows 10 19045, and I have tried it with the printer on both systems and connecting via the other, and it is not happening. I have been at this for a couple of days, and resigned to giving up hoping it gets fixed by updates. I am not holding my breath though.

Answer 4

Didnt work for me

Win 11 Home Version 22H2

When are Microsoft going to fix this?

Answer 5

Hi Ramesh ,
I have 50 clients using windows 11 pro
whom I support remotely
All get the below error

and I already tried below fix

Is there anything else needs to be done
This can happen to any printer
The current client is Zdesigner Lp2844