Hello yang洋,
Good day! I'm John DeV a Windows user like you and I'll be happy to assist you today. I know this has been difficult for you, Rest assured, I'm going to do my best to help you. When was the last time it worked properly?
Please try the following methods below.
**Reset Windows Update Components
https://www.tenforums.com/tutorials/24742-reset...
**Turn off Proxy
Press Start then search "Internet Options"
Select Connections > Lan settings
Turn off "Automatically detect settings"
Restart your computer
If it is already Turned off, please put a checkmark in "Automatically detect settings"
Restart your computer
**Change your network DNS
Open Control panel
Select Network and Internet > Network and Sharing center
Click Change adapter settings
a. To change the settings for an Ethernet connection, right-click the Ethernet interface and select Properties
b. To change the settings for a wireless connection, right-click the Wi-Fi interface and select Properties
Under Networking tab, double click TCP/IPv4
Select Use the following DNS server addresses. If there are any IP addresses listed in the Preferred DNS server or Alternate DNS server, write them down for future reference.
Replace those addresses with the IP addresses below
Preferred DNS server: 8.8.8.8 and/or 8.8.4.4
Click Ok
Restart your computer
**Reset Network Settings
Press Windows key+ I to open Settings
Select Network & Internet > Advanced network settings.
Click Network reset
Click Reset now then Yes
Restart your computer
Kindly let me know if this helps or if you have any further concerns.
Kind regards,
John DeV
Independent Advisor
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