Everytime I reset graphics card by pressing (Windows+Ctrl+Shift+B) a BSOD appears. Please help!

Question

Everytime I reset graphics card by pressing (Windows+Ctrl+Shift+B) I get a BSOD. I use an ASUS Vivobook 15 OLED running Windows 11 2H22. It keeps bothering me everytime. For following details here is a photo of the error and it's code:

Answer 1

I did it and after that my screen went black with cursor and no executable was able to run

Answer 2

My name is Jonathan Deives. I'm an Independent Advisor and I'll be glad to help you today.

The file "igdkmd64.SYS" is related to the Intel Graphics card driver.

Did the error start happening all of a sudden?

Are you using the latest driver for your graphic card?

Check if you have any pending updates on Windows Update.

Use the Intel Driver & Support Assistant to update the graphic card driver:

https://www.intel.com/content/www/us/en/support...

I hope this helps.

Answer 3

Try to reinstall the graphic card driver;

Right click on start menu and select Device Manager.

Click on Display adapters to view the devices in the category.

Right click on the graphics card name and select Uninstall.

On the Uninstall confirm dialog box, click the Delete the driver software for this device option, then click Uninstall.

Restart your device to reinstall the driver.

Answer 4

Hello, yes I have all drivers and everything updated to last version, but it still does this problem. One more thing, it's "igdkmdn64.SYS", there is a N after "...md". I looked up their location in System32 folder and looks like they are 3 drivers with same name in different folders from System32.