My Win 11 PC won't wake up from sleep using the keyboard or mouse.

Question

My Win 11 PC can only wake up by pressing the power button. How do make it able to wake up using the keyboard or mouse?

I have checked the option that says "Enable wake up using mouse or keyboard" somewhere, but it doesn't make any difference.

My PC is updated to the latest system update.

Answer 1

My Win 11 PC can only wake up by pressing the power button. How do make it able to wake up using the keyboard or mouse?

I have checked the option that says "Enable wake up using mouse or keyboard" somewhere, but it doesn't make any difference.

My PC is updated to the latest system update.

I believe I found the solution, it is a Windows power-saving policy where USB power is cut off when the computer goes into sleep mode, so the keyboard receiver will not work, and the computer will not wake up as a result. You just need to disable this feature.

Settings > Energy e Battery > Energy Recommendations > Stop usb devices when my screen is off to save battery ----> Turn Off.

Answer 2

I have this issue I recently started using a Microsoft bluetooth mouse and it does not wake the PC from sleep (Windows 11 Pro - latest build).

Also, the power management tab for bluetooth devices is absent so the wake command cannot be ticked there - I have created a new DWord called CsEnabled in **Computer\HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Power **and set the value to 0. The tab still does not appear in device manager -> power management,

I have uninstalled and reinstalled the bluetooth drivers. I have run the troubleshooter(s).

Nothing works.

Is there a fix coming for this? Really annoying.

Answer 3

Don;t have these settings because it is a desktop with no battery. Still need help[.

Answer 4

Hello brownijaya, welcome to the Microsoft community, I'll be happy to help you today;

I understand that the PC does not come out of sleep mode;

Initially I recommend you to try the solutions provided in the link below:

https://nerdschalk.com/how-to-fix-computer-wont...

Disclaimer: There are links to non-Microsoft websites. The pages appear to provide accurate and secure information. Watch out for ads on websites that may advertise products that are often classified as PUPs (Potentially Unwanted Products). Thoroughly research any product advertised on websites before deciding to download and install it.

Hope it works, see you soon!

Answer 5

I am having the exact same issue. I've tried setting different settings and run the sfc /scannow to no luck. It boots fine via the PowerButton but will not start via the keyboard and mouse. To add to that the keyboard and mouse clearly switch on, they light up. But it does not wake. I've also tried turning off Hibernate mode to see if that fix but it does not.

I have not updated KB5022360 yet will reply if that resolves the issue.