My Win 11 PC won't wake up from sleep using the keyboard or mouse.

Question

My Win 11 PC can only wake up by pressing the power button. How do make it able to wake up using the keyboard or mouse?

I have checked the option that says "Enable wake up using mouse or keyboard" somewhere, but it doesn't make any difference.

My PC is updated to the latest system update.

Answer 1

My Win 11 PC can only wake up by pressing the power button. How do make it able to wake up using the keyboard or mouse?

I have checked the option that says "Enable wake up using mouse or keyboard" somewhere, but it doesn't make any difference.

My PC is updated to the latest system update.

I believe I found the solution, it is a Windows power-saving policy where USB power is cut off when the computer goes into sleep mode, so the keyboard receiver will not work, and the computer will not wake up as a result. You just need to disable this feature.

Settings > Energy e Battery > Energy Recommendations > Stop usb devices when my screen is off to save battery ----> Turn Off.

Answer 2

Your computer will naturally go into sleep mode and this is apparently working correctly. What is happening is that your keyboard or mouse is not able to wake it up because it is not allowed to do so. I believe that this is the case for most instances. I suggest you check:

1. If you are using external mouse and keyboard or integrated ones (laptops).
2. Check which driver you are using for this mouse/keyboard and update them if possible.
3. Identify your device (mouse/keyboard) through the device manager and enable it to wake up the computer.

The problems mostly stem from incorrectly identifying the device in the device manager. Selecting the driver of another mouse or keyboard, or not selecting the correct one, prevents the computer from being woken up. If this is the case, go through the list one by one and enable this option for all that is possible.

Another thing that happens is computers that turn off USB power when in sleep mode, so your external mouse and keyboard will be turned off and won't work to wake up the computer. Check if this is the case as well.

Answer 3

Initially I recommend you to try the solutions provided in the link below:
https://nerdschalk.com/how-to-fix-computer-wont...

just a heads up -- at the link provided, the first instruction points to a troubleshoot for Power (Sys / Troubleshoot / Other troubleshooters). my new and updated Win11 OS doesn't have an option to Run a troubleshoot for Power. no reply needed.

Answer 4

I was having this issue on a desktop I built this past week. I saw this post and tried all the recommendations to no avail. I did find a solution, however, it may not work for everyone.

I built the computer using the MSI PRO Z790-P WIFI DDR4 motherboard. When none of the suggestions in this thread worked I started poking around in the BIOS as I had seen some advanced power management options while setting up the computer.

Go to (or try to find an equivalent):

Settings->Advanced->Wake Up Event Setup->Wake Up Event By: set this option to 'BIOS' (I tried using the 'OS' option, but it didn't seem to work)

Settings->Advanced->Wake Up Event Setup->Resume By USB Device: set this option to 'Enabled' (This will automatically enable the Settings->Advanced->Power Management Setup->USB Standby Power At S4/S5)

After I turned those BIOS settings on I can now wake my computer from sleep with the keyboard or mouse with no changes to my OS settings (as my keyboard and mouse were already allowed to wake the computer from sleep by default).

Answer 5

I'm having the same problem but to check that my pc is correct configured I installed a USB wireless mouse with a dongle and that will wake up the pc so only my MSFT surface curved Bluetooth keyboard won't wake up the computer?