Microsoft GameInput Application Reconfiguration Crashes Win 11 PC

Question

When playing any of my games launched through Battle.net my entire PC will crash, when checking the Reliability Monitor 100% of the time the crash is preceded by a "Successful application reconfiguration" of Microsoft GameInput. I have zero need for GameInput and for what I play I have no issues when I uninstall GameInput, but Microsoft forces the install each time my computer restarts.

I've looked for this issue an is appears it started for users with Windows 10 but there's no solution ever found. Microsoft support has people check their drivers, etc (all of my drivers are up to date and Windows is fully up to date) but no actual solution is offered. As far as I'm concerned I own my computer and should be able to determine which services I do or do not have installed on my PC but Microsoft is forcing this buggy install and I am unable to delete or otherwise modify the root folder this application is contained in.

I'm desperate for some sort of solution to this problem and it would be great if Microsoft would fix whatever this issue is. Having to remember to uninstall this app every time I want to play a game on my gaming PC is frustrating.

Answer 1

Hi creese5,

Welcome to post in Microsoft Community. I'm Mosken, let me help you figure it out.

According to your description, I knew that when you are playing a game your computer crashes and you are sure GameInput is causing it, although you have tried uninstalling the component, it will be automatically installed every time you reboot the system. Is that right?

First of all, GameInput is part of Microsoft Gaming Services. It is used by Universal Windows Platform (UWP) games on Windows 10 and Xbox One, it is usefol for running and programming in games in MS platforms.

If you have installed the Xbox Beat version, it is recommended that you uninstall the component, or use the following command to completely uninstall the Xbox-related content, and then reinstall the latest stable version of the Xbox. Run Power Shell as an administrator (win logo key + "Q", type "Power Shell", select "Run as administrator") and type the following commands one by one.

get-appxpackage *Xbox* | remove-Appxpackage

add-appxpackage -register "C:\Program Files\WindowsApps\*Xbox*\AppxManifest.xml" –disabledevelopmentmode  

Have you tried uninstalling Game Service? If not, you can try the following command to achieve this. Run Power Shell as an administrator (win logo key + "Q", type "Power Shell", select "Run as administrator") and type the following command.

get-appxpackage Microsoft.GamingServices | remove-AppxPackage -allusers

Then try to open the game, if the game still reports errors, you can try reinstalling the game service in the Microsoft Store. Type the link below in the address bar of your Edge browser, then follow the instructions to open the Microsoft Store and reinstall the game service.

ms-windows-store://pdp/?productid=9MWPM2CQNLHN

Then such a problem may be caused by corrupted system files. You can try the following commands to try to fix it. Please run Command Prompt as an administrator ("Win" logo key + "Q", enter "cmd", select "Run as administrator"), and enter the following commands one by one. These two commands require network support, please keep your network connection smooth and stable.

sfc /scannow

DISM /Online /Cleanup-Image /RestoreHealth

The above steps are provided based on the information I have learned so far, I wish that will be helpful to you. If your problem still cannot be solved by these steps, you could tell me the specific situation in the next reply. I will continue to assist you in solving the problem.

Best Regards,

Mosken- MSFT | Microsoft Community Support Specialist

Answer 2

Thank you for the response, unfortunately I didn't receive notification of this response and continued to troubleshoot the issue. I did manage to find my way through the fairly convoluted folder permission/ownership process for Windows 11 and simply renamed the Microsoft Gaming Services folders and then uninstalled GameInput. It appears now that these folders are no longer available for the system to reference GameInput has remained uninstalled and I am no longer having an issue with my computer crashing.

I will also try you suggestions in case some future update re-installs these folders. Thanks again.

Answer 3

Hi creese5,

Sorry for delay, and glad that your problem was solved, and this creative solution gave us a new way to solve it. Maybe you can rate the reply as "Helpful" to help others with the same problem.

Wish you have a happy life.

Best Regards,

Mosken- MSFT | Microsoft Community Support Specialist