Hi @shankar431 ,
Please make sure you meet the prerequisites listed in the documentation below:
https://learn.microsoft.com/en-us/azure/azure-monitor/agents/om-agents
Also have you imported the following management pack?
Microsoft System Center 2012 R2 Operations Manager Management Pack to configure Operations Management Suite
For System Center Service Manager (SCSM), I suggest you create a separate question to the following forum:
https://learn.microsoft.com/en-us/answers/topics/msc-service-manager-connector.html
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Best regards,
Leon