Windows 11 fails to install Cumulative Updates since June 2022

Question

Symptoms: while installing 2022-09 Cumulative update (KB5017328) as every update since June before that.

Installs updates until 30% -> PC is rebooted -> Installs updates until 35% -> PC is rebooted -> Error message “Something did not go as planned …” -> PC is rebooted -> Repeats four more times -> Logs into Windows, update history shows error 0x80240035.

Tried running Windows update troubleshooter, findings:

Problem with BITS service : The requested service has already been started. System.Management.Automation.RemoteException More help is available by typing NET HELPMSG 2182. System.Management.Automation.RemoteException

Running “NET HELPMSG 2182” as advised, reply:

The requested service has already been started.

After Windows update troubleshooter “fixed” this problem, the update continued failing.

Please help.

Eugene

Answer 1

Symptoms: while installing 2022-09 Cumulative update (KB5017328) as every update since June before that.

Installs updates until 30% -> PC is rebooted -> Installs updates until 35% -> PC is rebooted -> Error message “Something did not go as planned …” -> PC is rebooted -> Repeats four more times -> Logs into Windows, update history shows error 0x80240035.

Tried running Windows update troubleshooter, findings:

Problem with BITS service : The requested service has already been started. System.Management.Automation.RemoteException More help is available by typing NET HELPMSG 2182. System.Management.Automation.RemoteException

Running “NET HELPMSG 2182” as advised, reply:

The requested service has already been started.

After Windows update troubleshooter “fixed” this problem, the update continued failing.

 

Please help.

 

Eugene

Ich habe das Problem bei mir gelöst: Unter https://support.microsoft.com/de-de/topic/9-august-2022-kb5015732-vorschau-auf-kumulatives-update-f%C3%BCr-net-framework-3-5-und-4-8-f%C3%BCr-windows-11-d12814d7-ca5e-493e-8afe-39ec9ba72921

habe ich die Voraussetzungen für den Update gefunden und nachdem ich auf meinem PC die fehlenden Versionen geladen hatte, lief das Update sofort durch.

Answer 2

Hello Eugene123456,

Thank you for updating me with that information and I understand. I don't see any problem if you wait for 22H2 by performing an In-place upgrade. Feel free to reach the Community again for any future concerns as we volunteer members are more than willing to help.

Stay safe and have a great weekend.

Kind regards,

John DeV

Independent Advisor

Answer 3

Hi John,

I’ve already seen this recommendation. I had not tried it yet since many people had reported that it did not work for them. Now that I have tried these steps, I’m joining those people, since the update reported install error 0x800f0988; this time PC did not even restart…

I’m planning to wait until Microsoft releases 22H2 update and then try update using Windows installation ISO (so-called in-place update) – do you see any problems with this approach?

Thank you for your time and an attempt to help me.

Eugene

Answer 4

Hello Eugene123456,

Good day! I'm John Dev a Windows user like you and I'll be happy to assist you today. I know this has been difficult for you, Rest assured, I'm going to do my best to help you.

Please try the following methods below.

**Make sure Windows Update and Background Intelligent Transfer services are available and running.

Press Windows key+R to open Run then type: services.msc

Press Enter to open Services app

Double-click Background Intelligent Transfer Service.

If the Startup status lists Stopped, click Start and then click OK. If the status is Running, right click then select Restart

Double-click Windows Update.

If the Startup status lists Stopped, click Start and then click OK. If the status is Running, right click then select Restart

**Please try to run SFC and DISM to check for any system errors and corrupted files.

https://support.microsoft.com/en-us/windows/usi...

After that, restart your computer

**Reset Windows Update Components

https://www.elevenforum.com/t/reset-windows-upd...

If the issue still persists, Please try performing an In-place Upgrade. It will definitely help in resolving update errors. Performing this can repair broken operating system files while your personal files, settings and installed applications will not be removed.

https://answers.microsoft.com/en-us/windows/for...

Kindly let me know if this helps or if you have any further concerns.

Kind regards,

John DeV

Independent Advisor

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