Windows 10 22H2, KB5016616, KB5017308, KB5017380, KB5018410, KB5019959, KB5021233 hang on reboot after install

Question

I'm trying to update to the latest Win10 update released on 8/8/22. Ever since that update was downloaded the machine hangs

on the required reboot after the install. I have disabled updates until I can find a fix. I've tried to download the update and install

manually but get the same results. Other updates, such as .NET, download and installed fine. Once the machine hangs it has to be rebooted 

2 times to get to the automatic roll back. At least that works for now.  I've run the Update trouble shooter and it doesn't fix anything. 

Windows Update and BITS services are both set to automatic.

There is an error in the event log but I think its from the install abort from a forced shutdown.

Installation Failure: Windows failed to install the following update with error 0x800F0845: 2022-08 Cumulative Update for Windows 10 Version 21H2 for x64-based Systems (KB5016616).

Update 10/5/22: KB-5017308, KB5017380, KB5018410 also FAIL in exactly the same manner as KB-5016616.  Spinning dots on the reboot and the need to do a dual boot auto recovery.  Title has been updated.

Any help would be appreciated.

Answer 1

For me, the following solved the Problem:

Delete the Value data (all bytes) of

HKEY_LOCAL_MACHINE\SECURITY\Policy\Secrets\NL$KM\CurrVal(Default)

and

HKEY_LOCAL_MACHINE\SECURITY\Policy\Secrets\NL$KM\OldVal(Default)

One reboot and CurrVal(Default) should be filled again.

If you are not domain-joined, i would not expect any problems.

I'm not giving directions on how to access and delete the value data because i want skilled people who know what they are doing to test my solution.

Answer 2

Hi Glez. I'm Greg, 10 years awarded Windows MVP, here to help you.

Unless you are unable to install any Updates then Windows Update doesn't need to be repaired, it's just the one Update which if you try to manually install from Updates catalog and it still fails, you need to uninstall it in Update History or by running System Restore, then immediately run Hide Updates tool to find and hide the update before it reinstalls again:

https://www.tenforums.com/tutorials/8280-hide-s..., Install this now so you are ready.

Then you can try reinstalling it in a month or two, or wait until it's rolled into the next Feature Update when the problem usually doesn't repeat.

I have helped others do this thousands of times in Windows 10 and never had any problems result.

Feel free to ask back any questions. Based on the results you post back I may have other suggestions if necessary.

______________________________________________

Standard Disclaimer: There are links to non-Microsoft websites. The pages appear to be providing accurate, safe information. Watch out for ads on the sites that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the sites before you decide to download and install it.

Answer 3

Hi Greg, thanks for the help. Right now I have Disabled the update service so I can use the machine. I turned it on and did a manual check for updates. I was able to use your tool to find and hide the update and will try a reboot now.

I think there has to be some kind of conflict. I have the .msu file downloaded, are there any log files from the install that I can check?

Answer 4

Well, I guess I wasn't fast enough because the update downloaded and started installing before I could hide it. I had to go through the double reboot process to recover. That process restores the update history so the problematic update doesn't show up to hide; a manual check for updates is needed. Update starts installing right after a download and the hide tool takes longer than that to show the update in the list.

I found the old Win10 "ask before download" is still available so I have that set now. Perhaps I can hide the update once it shows up. Right now a manual check no longer tells me the bad update is available, which in its self is confusing but at this point I'll take the partial win.

https://www.thewindowsclub.com/make-windows-10-notify-you-before-downloading-or-installing-windows-updates

Answer 5

There are fixes for the Update here:

https://howtofixwindows.com/windows-10-update-f...

https://ugetfix.com/ask/how-to-fix-kb5016616-fa...

https://windows101tricks.com/windows-update-fai...

https://www.youtube.com/watch?v=KNVKIa-pyWM

https://www.youtube.com/watch?v=-Lwnnm1Qurw

Feel free to ask back any questions. Based on the results you post back I may have other suggestions if necessary.

______________________________________________

Standard Disclaimer: There are links to non-Microsoft websites. The pages appear to be providing accurate, safe information. Watch out for ads on the sites that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the sites before you decide to download and install it.