Hi ShermindaPerera,
I'm Dyari. Thanks for reaching out. I will be happy to assist you in this regard.
Software Check:
1-Perform a clean boot and disable non-Microsoft services:
https://support.microsoft.com/en-us/topic/how-t...
After that check to see if the issue still persists or not. If the issue is fixed, do the same procedure and re-enable the services one by one until you find the service that causes the crash.
2-Start your computer in Safe mode and check to see if the issue still persists or not:
https://support.microsoft.com/en-us/windows/sta...
3-You can go through this checklist to make sure the install is set up correctly:
https://answers.microsoft.com/en-us/windows/for...
4-Run Command Prompt as administrator. Type this command and hit enter:
dism.exe /online /cleanup-image /restorehealth
Then, type this command and hit enter:
sfc /scannow
https://support.microsoft.com/en-us/topic/use-t...
Hardware Check:
1-Test the RAM with the free utility MemTest86, then run a full 8 pass scan to test your RAM for physical errors:
https://www.tenforums.com/tutorials/14201-memte...
2-Run the Windows Memory Diagnostic:
https://www.howtogeek.com/260813/how-to-test-yo...
3-Check out the link below for testing the graphics card:
https://www.tomshardware.com/features/gpu-tests
4-Test the CPU with Prime95:
https://www.tenforums.com/tutorials/16474-prime...
Useful links:
https://www.makeuseof.com/tag/how-to-test-your-...
https://www.howtogeek.com/174068/how-to-identif...
Please do not hesitate to ask if you need further assistance.
Stay safe
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Standard Disclaimer: There are links to non-Microsoft websites. The pages appear to be providing accurate, safe information. Watch out for ads on the sites that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the sites before you decide to download and install it.