Delete account from authenticator

Question

I need to delete an account from authenticator app. I have searched online, including youtube. A couple different ways were shown but none of them worked the way they showed or described. How can I delete an account from authenticator?

Answer 1

Two of the accounts I want to remove were from failed attempts to set up something. On the 3rd attempt I was successful in setting it up. A third one is for something that was discontinued. There is nothing to sign into to eliminate those 2FAs from.

Thanks for the additional information, DKA373.

I'm curious though this account you're removing would this be a work email/account? To be honest there's too much difficulty in removing for a mere personal account.

Would it be possible for you to send me a video of how this all goes down? That's should give me and my mates some more perspective on this issue of yours. Don't post it here tell me first if you can provide a video for it and I'll ask you to send it via other means.

Kind regards,

Glenn

Answer 2

I guess I could send a video but I have no idea what I should be videoing. All I would have is what comes up on the authenticator app. I really wouldn't feel comfortable sharing that.

DKA373

Answer 3

I guess I could send a video but I have no idea what I should be videoing. All I would have is what comes up on the authenticator app. I really wouldn't feel comfortable sharing that.

DKA373

Understood, DKA373. My apologies for the late reply though.

I'm going to bring this up with our internal support team for further research. I should have an update for you in a week or less.

Sincerely,

Glenn

Answer 4

I guess I could send a video but I have no idea what I should be videoing. All I would have is what comes up on the authenticator app. I really wouldn't feel comfortable sharing that.

DKA373

Hi DKA373,

Our internal support team would like to know if this account that you can't delete in the Microsoft Authenticator app a work email or just a personal account?

In addition, what 's the domain of this account? @Yahoo.com? @Gutlook.com? @Gmail.com? Or something else?

Feel free to reply to my private message with this information.

Kind regards,

Glenn

Answer 5

How would I reply to you by private message?