Hi, I'm Benedict. I'm here to help you.
Please try to perform a Clean boot troubleshooting to see if there are Startup apps or non-Microsoft services that are causing the said issue. To perform a clean boot in Windows, follow the steps here: https://support.microsoft.com/topic/da2f9573-6e...
If the issue persists in a clean boot state, start your PC again in a normal start up (the link above also gives the steps on how to exit from clean boot state, see the section "Reset the computer to start normally after clean boot troubleshooting"), and try creating a local account or new user account and see if that issue will still occur from there. If not, then your current user profile could be corrupted. To create a new user account, follow the steps from either of the links below:
https://support.microsoft.com/windows/20de74e0-...
https://www.tenforums.com/tutorials/5440-add-lo...
Please see if that helps.