we couldnt instal this update,but you can try again (0x8024a203)

Question

Just tried to upgrade to windows 11 and got this message?? Any help would be appreciated.

Also, I accidently deleted my appdata file and I am getting a few problems with my laptop, i,e, some of my hotkeys are not working, I did this before trying to upgrade to windows 11, I thought upgrading would rectify this problem.

Thanks in advance.

Answer 1

Did you delete AppData folder entirely? I believe that has screwed up the installation.

Check Windows 11 compatibility

https://www.yourwindowsguide.com/2021/09/windows-11-compatibility-check.html

Download Windows 11
https://www.microsoft.com/en-in/software-download/Windows11https://www.microsoft.com/en-in/software-downlo... 

Download Windows 11 ISO file and Run Setup.exe to Start the Upgrade, using Windows 11 Media Creation Tool.
https://go.microsoft.com/fwlink/?linkid=2156295

All steps, including MCT and Installation Assistant, are covered here: https://www.yourwindowsguide.com/2021/10/install-windows-11-manually-or-offline.html

Hope that helps.

Content on the above blog is written by a Windows MVP so it is safe. However, do watch out for the ads.

Answer 2

Thanks for the details. Let us try toggling the Function lock.

On your keyboard, look for Fn key.

Press Fn key+Esc keys simultaneously once. Then see if the Prt Scn works as intended.

Answer 3

Hello again, yes, I know that, I used to use it often, but now it dosent seem to work! When I try use it now it just make it go to full screen??? Any help would be appreciated.

thanks

Tim

Answer 4

Thanks Tim. Is PrtScn a separate key or included in a Function key like F10?

Answer 5

Thank you very much for the resonse, I actually tried doing the upgrade again and it worked!!! But my PrtSc (print screen) dosent seem to be working now! Do you have any idea how to fix this please?

Thanks