MS Teams operation failed with unexpected error

Question

Hi, is MS Teams down right now on 21 Jul? I have been trying to troubleshoot using all other threads but to no avail. It's still operation failed for me.

1. Restarted computer
2. Reinstalled Teams
3. Cleared Cache
4. Removed credentials
5. Webpage login also had operation failed

Moderator note - This was temporarily issue on Thursday, July 21, 2022

Answer 1

4 AM UTC update @ https://status.office.com/

Title: Users can't access Microsoft Teams or some other services or features User Impact: Users may be unable to access Microsoft Teams and other services or features.

More info: Reported impact scenarios include, but may not be limited to, the inability to access the Teams service, initiate messaging, calling, and meetings.

• Microsoft Word integration with multiple services
• Office Online
• SharePoint Online

The Teams desktop app may sign in successfully, though all functionalities may be down, and users may see the following message: “We ran into a problem. Reconnecting…”

Users leveraging the web client may see a message stating “Operation failed with unexpected error.”

Current status: We’ve taken action to reroute a portion of traffic to provide some relief within the environment. We anticipate that some users may be able to access the affected features shortly. If accessible, please see TM402718 and MO402741 in your Service Health Dashboard (SHD) for additional details related to this event.

Scope of impact: This issue may potentially affect any user attempting to utilize Microsoft Teams. Some customers may also be experiencing impact to other services or features as outlined above.

We’re actively investigating other services to confirm the scope of impact.

Next update by: Thursday, July 21, 2022, at 5:00 AM UTC
Posted on Thu, 21 Jul 2022 03:59:40 GMT

Answer 2

Microsoft 365 Status on Twitter: "We've received reports of users being unable to access Microsoft Teams or leverage any features. We're investigating the issue and further updates can be found in your Service Health Dashboard via TM402718." / Twitter

Answer 3

me too

Answer 4

cannot download or install teams, same issue

Answer 5

Hi,

This is being investigated. Appreciate your patience.

https://twitter.com/MSFT365Status/status/1549934141738651648?t=gNp4wTyJGwO-uW7e1yvBxQ&s=19

We've received reports of users being unable to access Microsoft Teams or leverage any features. We're investigating the issue and further updates can be found in your Service Health Dashboard via TM402718.