Microsoft Teams "Failed to Send" message only when trying to seen screenshots or images

Question

Today we have noticed that anytime we are trying to send screen shots or images we are getting the "Failed to Send" message after several seconds of it trying to send. Is there an know issues at this moment that hasn't been reported?

Answer 1

Hello Daniel

Thank you for participating in the Microsoft Community, I am Skypper G. I am an independent advisor, let me help you with this.

No issues have been reported related to this.

Please try to use teams on the web to check if you receive the same behavior

If you got the same issue try with another computer or network

Answer 2

Hello Daniel

Thank you for participating in the Microsoft Community, I am Skypper G. I am an independent advisor, let me help you with this.

No issues have been reported related to this.

Please try to use teams on the web to check if you receive the same behavior

If you got the same issue try with another computer or network

We are having the same issue since Aug 10, 2020. We also have tried from multiple computers and have also tried from the Web version of teams, all with the same results.

Answer 3

Hi - I just got back in the office today and tried again and it's back working. We also tried the web client too and no luck. I'm not sure if it was just a glitch or what, but we are back working this morning.

Answer 4

I've noticed when trying to share screen captures from PC in Teams chat the message will fail to send.

The workaround I've found works (but is painfully annoying) is to rename the image, even with the same exact name and it will send.