Cannot schedule an Exam (AZ-900)_PearsonVue redirected me to Microsoft Support

Question

Dear Sirs,

Please find below the error message:

We can’t access your Microsoft profile to schedule your exam. To resolve the issue, try these steps in this order and return to the exam page to schedule the exam:
Use Internet Explorer (version 9 or above) or Edge
Clear all cache and cookies
Use the InPrivate option in Internet Explorer or Edge
If the issue persists, you can contact Pearson VUE Support to schedule the exam. If you still need help, please click Ask a question on the Microsoft Certification Program support forum.

But Pearson VUE Support assured me that the issue is on Microsoft side. And I already tried on Chrome, FiereFox and Edge.

Could you please help me schedule my exam?

Thank you in advance,

KR

Answer 1

Hi @Mike de Rossi ,

Please note that Microsoft Certification / Exams is currently not supported in the Q&A forums, the supported products are listed over here https://learn.microsoft.com/en-us/answers/products.

You can ask the experts in the dedicated Microsoft Certification - Exams - Exam Registration and Scheduling forum over here:
https://trainingsupport.microsoft.com/en-us/mcp/forum/mcp_exams-mcp_exam

----------

If the reply was helpful please don't forget to upvote and/or accept as answer, thank you!

Best regards,
Leon