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"Reconnecting to server : As soon as the connection is restored, we'll complete your last action"

Anonymous
2020-06-09T14:45:12+00:00

Within Teams a user is trying to access an excel file the error message: "Reconnecting to server : As soon as the connection is restored, we'll complete your last action" is accruing.  How do we resolve this?

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  1. Anonymous
    2020-06-09T17:26:20+00:00

    Hi Jbecker_bay,

    From the error message, Microsoft Teams is reconnecting to the server, under the circumstance, I recommend you check whether your network is stable, you may change a faster network to test again. Besides, for better using experience, we also recommend you update Microsoft Teams to be latest.

    If issue persists, you could also try to check the excel file in Teams Web App. If you have further concern, to help you better, please offer me more information for further analysis, thanks.

    1. Screenshot of the problem.
    2. Whether other members in your organization have the same issue.

    Best Regards,

    Betty

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