Windows Update keeps error and showing Retry

Eaven HUANG 2,196 Reputation points
2021-06-17T06:27:05.243+00:00

Dear friends,

We ran into a scenario that some of the KB patches were always failed to install, even we tried to use the Retry option, it failed again and again.
Any idea how this can be overcome? Or anyway we can just ignore these ones and Windows don't pop up window asking for installing these updates?

We are using group policy to manage Windows Update and it seems that these errors happened to only some of the machines, not all.

106491-update-status-retry.png

Windows for business | Windows Client for IT Pros | User experience | Other
0 comments No comments
{count} votes

2 answers

Sort by: Most helpful
  1. Teemo Tang 11,496 Reputation points
    2021-06-17T08:19:45.753+00:00

    Make sure you don’t install any third-party security software or antivirus.

    Try to reset windows update components.
    Right click on the start button and select Powershell (admin) or Command Prompt (admin)
    Write the next hit enter after each line.

    net stop wuauserv
    net stop cryptSvc
    net stop bits
    net stop msiserver
    Ren C:\Windows\SoftwareDistribution SoftwareDistribution.old
    Ren C:\Windows\System32\catroot2 Catroot2.old
    net start wuauserv
    net start cryptSvc
    net start bits
    net start msiserver

    After completed, open Windows Security, then "Virus and threat protection" and click "Check for updates" under "Virus & thread protection updates".

    -------------------------------------------------------------------------------------

    If the Answer is helpful, please click "Accept Answer" and upvote it.
    Information posted in the given link is hosted by a third party. Microsoft does not guarantee the accuracy and effectiveness of information.
    Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.


  2. Viren Mane 1 Reputation point
    2022-08-08T18:42:19.38+00:00

    any is not good for me

    0 comments No comments

Your answer

Answers can be marked as 'Accepted' by the question author and 'Recommended' by moderators, which helps users know the answer solved the author's problem.