Hello
My name is Veejay, I'm an Independent Advisor.
To clear your Teams desktop app cache:
- Sign out on Teams > Quit Microsoft Teams by right clicking the icon and select Quit.
- On your keyboard, Hold Windows key and Press R
- Cut and paste %appdata%\Microsoft\Teams in the RUN then OK.
- Delete the contents of the entire folder.
- Restart Device > Restart Microsoft Teams > Sign In.
Please let me know if you have any questions or concern.
Thank you