Cannot get rid of Read Ai addon in Teams

Question

Hello

Please i need your help on this issue.

We need to get rid of Read Ai, add-on on Teams. I have blocked everything for Read AI, that I could, but it's still showing up in meetings.

The Add on was block on the Teams Admin portal. I need help to get rid of it for ever.

Answer 1

Our organization has the same problem. I went in Teams as an org admin and blocked the app. However, it still invites itself to our meetings. Microsoft needs to block this bull#### now. If users want it, they can download it. It should NEVER have been automatically implemented.

Answer 2

Hello good day!

To totally delete read.ai from your organization and from accessing Team meetings, here's what to do. I know you’ve probably already blocked it from the Teams Admin portal, unfortunately, that didn’t work for me either. So here's what to do.

1. Sign-in to Microsoft Entra ID or Azure Portal, and locate Enterprise Application or search for Enterprise Application in the search bar.
2. On the Enterprise Application page, search for Read Meetings or read.ai. You will see a list of results, select the read meeting.
3. Once on the page, click on the Security tab drop-down and select Permissions. This process will help you see users who have granted consent to the read.ai application.
4. Close this, and on the same left-hand tab, select Manage, then select Users and Groups. From this page, you will see all users, select them all and delete them manually. (There's a script for this if the users are much)
5. Next, go to Properties on the same Manage tab. You will see Delete. Before deleting, copy the homepage URL and block it from accessing your organization through the Security portal or any you wish. Now click Delete to totally remove the app.
6. Use the same URL copied to go to the Teams Admin Center and block the URL from accessing Teams.

After this, you should be all set. I did it, and it worked for me. I hope it works for you and anyone else seeking the same solution.

Thank you.

Chinedu E.C

Answer 3

The problem is on our Teams meetings and the control. Yes, we know how to tell users how to turn this off. But it's the outside people joining our meeting with Read.ai enabled and Read.ai getting in.

We took the approach to implement CAPTCHA on all Teams meetings so Read.ai cannot join at this point. But my guess is this type of ai will find other ways to get into Teams meetings.

Thanks,

Rich

Answer 4

Dear John,

Good day!

Thank you for posting to Microsoft Community. We are glad to assist!

Based on your description regarding "Cannot get rid of Read Ai addon in Teams". Kindly make sure that below highlighted app is blocked in Teams Admin portal under "Manage apps". then after test and verify status. To check this kindly sign into Microsoft Teams admin center with Admin credentials-->choose Manage apps under Teams apps-->search Meeting Summaries--> click on Meeting Summaries and Edit Availability to None-->Apply

 

Looking forward to your response!

Best regards,

Inema |Community Moderator

Answer 5

Hello Inema Elyse MSFT

Thank you for your reply.

The steps that you explain at the bottom is exactly how I blocked the App.

Please see below my current settings. Despite these settings being there, the Read Ai app is still starting up within our meetings.