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Microsoft Teams dramatically reduces the sound quality of everything else on my computer

Anonymous
2023-02-23T18:33:15+00:00

Hi,

I've been using Teams to meet with my teacher for a lesson for a while. I usually listen to music quietly on Spotify in the background, but it's annoying because the quality is bad. The problem happens only when I'm in a Teams meeting and with all audio on my computer except Teams. Is there anything I can do to fix this?

Microsoft Teams | Microsoft Teams for education | Meetings and calls | Audio and video

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  1. Anonymous
    2023-02-23T20:37:35+00:00

    Hi John,

    Thanks for the quick reply!

    I don't think there is anything in the settings that I can change to solve the issue. I've tried playing around with the settings before, but nothing works. Is there any specific you recommend I try and change? Or anything else to try in general?

    15 people found this answer helpful.
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  2. Anonymous
    2023-02-23T19:06:15+00:00

    Hi, CX! I am John, Independent Advisor here to work with you on this issue.

    To change your speaker, microphone, or camera settings when you’re on a call or in a meeting, select More options More options button> Device settings Settings button in your meeting controls. Then, select the speaker, microphone, and camera options you want.

    Hope it helps.

    Best Regards

    Independent Advisor and Community User like you

    *** Please note I don't work for Microsoft, so I don't have access to accounts and personal information

    2 people found this answer helpful.
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  3. Anonymous
    2023-03-09T18:13:12+00:00

    Hi John,

    It's been a little while and I think I've figured out that it's an issue when my microphone. Any ideas on how I could fix that?

    1 person found this answer helpful.
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  4. Anonymous
    2023-02-24T03:21:19+00:00

    Hello Jake,

    Thank you for your response. Actually, that was the only thing I did to my Teams before. But in your case, I would suggest to reinstall the app or send a feedback or report to Microsoft about this. https://support.microsoft.com/en-us/office/give...

    https://support.microsoft.com/en-us/office/give...

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  5. Anonymous
    2023-02-23T19:09:33+00:00

    At any point while logged into Teams, you can edit your audio settings by navigating to the drop-down menu under your profile picture. Here you can edit your default settings, including audio device, speaker and microphone settings. Here you also have the ability to make a test call to confirm the settings are right for you.

    Hope it helps.

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