Remove third-party Application Read.AI Teams app from all installed users

Question

Is there any way to identify who has a particular Teams app installed and also remove it in bulk?
A couple of users downloaded and used a Read.AI app for meetings, and management does not want anybody using it. We've blocked the app from "Manage apps" on the Teams admin center a week ago, but yesterday somebody was able to add it to a meeting (even though when you block it, it says that no one can install it or use it).

Answer 1

Dear GARREAKHIL,

Thank you for reaching out regarding the issue with the third-party Read.AI app in Microsoft Teams. Below is a comprehensive guide to help you fully remove the app and prevent further usage within your organization.

Although you’ve blocked the Read.AI app via the Manage apps section in the Teams Admin Center, this action only prevents new installations or usage by users who hadn’t previously installed the app. Users who had already installed it can still use it, and the Read.AI bot may continue to auto-join meetings.

Steps for Complete Removal

Step 1: Identify Users with the App Installed

• Use Microsoft Graph API or PowerShell Graph SDK to enumerate all users who have the Read.AI app installed.
• Query using the app’s unique App ID (available in Teams Admin Center).
• A script can loop through each user and log those with the app installed.

Step 2: Bulk Uninstall the App

• Use the Remove-MgUserTeamworkInstalledApp PowerShell command to uninstall the app from each user.
• If the app was added to any Teams group, use Remove-MgTeamInstalledApp to remove it from those teams.

Step 3: Remove the App’s Azure AD Registration

• Go to Azure AD > Enterprise Applications > locate “Read Meeting Navigator.”
• Either delete the app entirely or disable sign-in and user assignment.

Step 4: Verify and Communicate

• Re-run the identification script to confirm removal.
• Check the Teams app usage report (after 1–2 days) to ensure it shows 0 users and 0 teams using Read.AI.
• Notify affected users that Read.AI has been removed in accordance with company policy.

3. Best Practices to Prevent Recurrence

• Apply stricter app permission policies: allow only a curated list of approved apps.
• Disable auto-join bot features in meeting policies.
• Require admin approval for app installations.
• Monitor app usage reports regularly.
• Keep block lists updated with known risky apps.
• Coordinate with compliance/legal teams to ensure alignment and support.

Important Note:
Due to the complexity of the process and the need for precise script execution, we strongly recommend that you raise a support ticket with Microsoft Technical Support. Once the ticket is submitted, a live agent will contact you and provide step-by-step assistance until the issue is fully resolved.

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I look forward to your response and I look forward to hearing from you soon so that we can continue to work towards a resolution. 

Best regards 

Ryan-N-MSFT | Microsoft Community Support Specialist

Answer 2

Dear GARREAKHIL,

⚠️ This forum has moved! 

Microsoft Teams is now supported on Microsoft Q&A. 

Starting July 16, new questions must be posted there.

Existing discussions on Microsoft Answers will remain accessible through July 21, after which customers will be redirected to Q&A.

Best regards,

Ryan-N-MSFT | Microsoft Community Support Specialist

Answer 3

Dear GARREAKHIL,

I hope the information I shared earlier was at least somewhat helpful in addressing your issue. If the previous methods haven’t been effective, please feel free to let me know. I’d be happy to explore the issue more deeply with you so we can work together toward a better solution. 

If you found the answer helpful, we kindly invite you to mark it as the accepted solution. Once marked, it will automatically be pinned to the top. Since many other users also search for information in this community, your valuable contribution will help them easily find the right channel and useful insights more quickly. 

Thank you very much, and I wish you a great day. 

Best regards, 
Ryan-N-MSFT | Microsoft Community Support Specialist