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Issue with Bot Created in Copilot Studio Not Working in Microsoft Teams

Anonymous
2024-05-22T11:30:36+00:00

Hello,

I have created a bot using Copilot Studio and integrated it into Microsoft Teams. However, when I try to interact with the bot in Teams, it does not function as expected and throws an error.

Here are the steps I followed:

  1. Created the bot in Copilot Studio.
  2. Integrated the bot into Microsoft Teams following the official guidelines.
  3. Tried to interact with the bot in a Teams channel.

Unfortunately, the bot fails to respond correctly and an error message is displayed. The error details are as follows:

  • Sorry, something unexpected happened. We’re looking into it. Error code: SystemError. Conversation ID: a:1JK-55fWWLJGavR7ZblTBP1o-gYUevPpLeKnCtroFR4n9PXH9ma-0r_BOd20Y0NCXFqwpZrehrsc_etV_NXqhdNtJgnaor8DRexST7ZojcX2iQCzVF2GbmHmDdQ4u3YJ4. Time (UTC): 5/22/2024 11:19:22 AM.

I have double-checked the integration steps and ensured all permissions and configurations are set correctly. Despite this, the issue persists.

Can someone please help me troubleshoot this issue? Any guidance or suggestions would be greatly appreciated.

Thank you in advance!

Microsoft Teams | Microsoft Teams for business | Other

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  2. Anonymous
    2024-09-19T00:14:27+00:00

    I found this to work for me.

    Teams bot image limitations: A maximum of 1024×1024 MB and 1 MB in PNG, JPEG, or GIF format; animated GIFs aren't supported.

    To get the image URL and downsize the image simultaneously, I used https://postimages.org/ and selected 800x600.

    Then click the, share the image button in Postimges and copy the Direct link URL for your image in Copilot.

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  3. Anonymous
    2024-11-06T13:05:05+00:00

    Hi!
    I am having the same issue, sometimes it answers and sometimes I get the System error. Were you able to solve it?

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  4. Anonymous
    2024-11-12T16:11:17+00:00

    Hi!
    I am having the same issue, sometimes it answers and sometimes I get the System error. Were you able to solve it?

    Same to me. Anyone know's the trick?

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  5. Anonymous
    2024-11-13T14:15:42+00:00

    Problem also exist if i only use txt files. What is the reason for this error message?

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