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Hi Team,
Recently I got new laptop from my company, I installed Office 365 in my new laptop.
When I was using Office 365 in my old laptop, in outlook, if I open some mails in pop up window, it will remain open even when I exit outlook, switch-off laptop, and when I re-start.
This helped me to keep a track on those mails.
But now in my new laptop (Windows 10) if I open some mails in new window, if I switch-off laptop and re-start, open outlook, those mails kept open in new window are not opening automatically now.
Please help me with the option to change this setting.
Thanks & Regards
Deepakram.R
Hi JadeLiang,
Thank you for the solution, I am working with my IS team to get the updates in my system.
Thank you for your support.
Hi @Deepak Ram R ,
Welcome to our forum.
What's the version of your Outlook desktop client(File>Office account> About Outlook)?
According to my tests on Outlook 365 version 2105(Build 14026.20308), we could set "Always reopen previous items" option like below:(File>Options>General>Start up options)
Hope that would be helpful to you, if you still need further assistance, please feel free to post back :)
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Hi JadeLiang,
Thank you for your solution.
However, I am not getting that option in my account as shown below.
Please help to solve the same.
Hi @Deepak Ram R ,
Are you using the same version of the client before and now? I noticed that you are working with Outlook Semi-Annual Enterprise Channel now, according to my tests in same version, I also couldn't find related option there.
So as a workaround, it's recommended to switch your update channel and update your client if it's possible, for your reference:
Change the Microsoft 365 Apps update channel for devices in your organization
Hope that would be helpful to you.
Hi @Deepak Ram R ,
Do you still have any questions about it?
If not, in order to close this thread normally, please kindly mark the helpful post to answer, which would benefit others who also has similar issues.
Thanks for your understanding.