You're not on Teams yet, but you can set it up for your organisation.

Question

You're not on Teams yet, but you can set it up for your organisation.

Paul Zelewski 1

I've created free MS Teams account for friends and family.

I can login fine at:

Windows 10 Desktop app
Android app
Windows 10 Edge web app

On Kubuntu 20.10 Both teams and teams-insider sign me in then give

You're not on Teams yet, but you can set it up for your organisation.

Is "For friends and family" free account not supported on Linux client yet?

JimmyYang-MSFT 36,301 Reputation points Microsoft Vendor

2021-06-21T07:34:45.347+00:00

Hi @Paul Zelewski

Does this issue persist only on the Teams free account in Teams for Linux?

Have you tried to login Teams web client in Linux to see if it works?

I did a test in Ubuntu 20 and it seems work normally, could you check if your Teams client version is the newest one?
Paul Zelewski 1 Reputation point

2021-06-23T06:01:56.18+00:00

teams-insiders_1.4.00.13653_amd64.deb 24-May-2021 12:55
Seems the newest in repo https://packages.microsoft.com/repos/ms-teams/pool/main/t/teams-insiders/

I've checked Teams web client in Chrome for Linux and I can sign in fine.
JimmyYang-MSFT 36,301 Reputation points Microsoft Vendor

2021-06-29T08:23:56.313+00:00

@Paul Zelewski

If there is no issue in Teams web client, this issue may related to client itself. In this case, it recommends you try to clear your client cache file and restart it to see if it can be fixed.

Cache folder on Linux:

~/.config/Microsoft/Microsoft\ Teams\ -\ Insiders

To remove cache folder:
rm -r ~/.config/Microsoft/Microsoft\ Teams\ -\ Insiders

In addition, you could try to change another version of client to see if it works.
JimmyYang-MSFT 36,301 Reputation points Microsoft Vendor

2021-07-05T02:53:50.73+00:00

@Paul Zelewski

It has been a while, how is everything going?
If you have any update about this issue, please feel free to post back.
Hannah S 1 Reputation point

2021-08-15T16:42:55.677+00:00

I'm not @Paul Zelewski but I'm having the same issue. Clearing the cache did not help, unfortunately. The error also persisted with another version I tried.
Paul Zelewski 1 Reputation point

2022-04-25T05:28:49.027+00:00

I've just installed Kubuntu 22.04 and Teams 1.5.00.10453

Error message has changed

This version of Teams only supports work or school accounts managed by an organisation.

It was never cache or installation issue. Why Linux Teams do not support personal accounts?

Browsers support that..

JimmyYang-MSFT 36,301 Reputation points Microsoft Vendor

2021-06-21T07:34:45.347+00:00

Hi @Paul Zelewski

Does this issue persist only on the Teams free account in Teams for Linux?

Have you tried to login Teams web client in Linux to see if it works?

I did a test in Ubuntu 20 and it seems work normally, could you check if your Teams client version is the newest one?
Paul Zelewski 1 Reputation point

2021-06-23T06:01:56.18+00:00

teams-insiders_1.4.00.13653_amd64.deb 24-May-2021 12:55
Seems the newest in repo https://packages.microsoft.com/repos/ms-teams/pool/main/t/teams-insiders/

I've checked Teams web client in Chrome for Linux and I can sign in fine.
JimmyYang-MSFT 36,301 Reputation points Microsoft Vendor

2021-06-29T08:23:56.313+00:00

@Paul Zelewski

If there is no issue in Teams web client, this issue may related to client itself. In this case, it recommends you try to clear your client cache file and restart it to see if it can be fixed.

Cache folder on Linux:

~/.config/Microsoft/Microsoft\ Teams\ -\ Insiders

To remove cache folder:
rm -r ~/.config/Microsoft/Microsoft\ Teams\ -\ Insiders

In addition, you could try to change another version of client to see if it works.
JimmyYang-MSFT 36,301 Reputation points Microsoft Vendor

2021-07-05T02:53:50.73+00:00

@Paul Zelewski

It has been a while, how is everything going?
If you have any update about this issue, please feel free to post back.
Hannah S 1 Reputation point

2021-08-15T16:42:55.677+00:00

I'm not @Paul Zelewski but I'm having the same issue. Clearing the cache did not help, unfortunately. The error also persisted with another version I tried.
Paul Zelewski 1 Reputation point

2022-04-25T05:28:49.027+00:00

I've just installed Kubuntu 22.04 and Teams 1.5.00.10453

Error message has changed

This version of Teams only supports work or school accounts managed by an organisation.

It was never cache or installation issue. Why Linux Teams do not support personal accounts?

Browsers support that..

Answer 1

K Masebe 1

123402-dso23bt-chapter-7-8-2020-notes-2021-06-21-19-04-45.pdf 123423-dso23bt-summative-2020-memo.pdfenter code here123451-dso23bt-sfw20bt-notes-22020.pdf

You're not on Teams yet, but you can set it up for your organisation.

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