WHy am I unable to assign the license Teams Phone Standard to a group?

Question

Everytime I try to assign a on-prem group to the Teams Phone Standard license I received the error "One or more errors occured. Please reveiew the results below". The only other information that is displayed is that "There was an error assigning licenses to License - Temas Phone Standard group. Please try again". Initially I thought the issue was that I was using a group that had members already but after I removed all Users the same issue occured.

There has to be somewhere I can get more detailed logs to try and troubleshoot this issue. Any help is greatly appreciated.

Answer 1

Hi Jim. Is it still remained unsolved? I also cannot assign Teams Phone Standard to any user and MS support isnt helping

Answer 2

We had the same issue and Microsoft support couldn't help us.

The only resolution I found to resolve my issue was to add more users to the group! Before that, the group had 5 members, but as far as I increased the number of members up to 50, it suddenly worked!

I don't have any clue why it worked after that, but it works for me.

Answer 3

I also cannot assign or un-assign groups to Microsoft Teams calling plan licenses. I was told yesterday by our Microsoft "Premium Support" rep that it is a known, worldwide problem, and that it is out of the hands of Tech Support and is being addressed by "the Dev team" and no further action by me was needed, it would fixed as soon as they could fix it. Then asked if it would be OK if he closed the ticket since the Dev team was going to take care of it.

Answer 4

We are having the same problem. I even cannot remove a group from the license list for the same error.

Answer 5

I am having the same issue while trying to assign a Dynamic Cloud Security group to the Teams Phone Standard license. There are no nested groups within this dynamic group, only individual user accounts.

Additionally, when trying to assign the same group to the Microsoft Teams Domestic Calling Plan license.