How do you switch between organizations in Teams browser?

Question

Hi! I recently changed companies and I am trying to log into Teams in the browser but it keep redirecting me to the log-in of my previous company. I tried to click sign in with other account > sign-in options > sign-in with GitHub but it doesn't work. I also tried cleaning the cache but i guess that's for the app. Really need help since I'm still using my personal computer to access Teams. Thank you in advance.

Answer 1

Hello Razel Bautista**,**

Thank you for reaching out to the Microsoft community.

This issue is likely due to your browser’s cache and cookies still containing information about your previous company’s Teams account.

To switch between organizations in Teams browser, you can follow these steps:

• Remove the cached credentials in Credentials Manager:
  • Select Start, then Windows System, then open the Control Panel and select Credential Manager.
  • Under the Windows Credentials tab, locate the account that you want to remove (Teams Credential) and then select Remove.
• Open the Teams web app in your browser and sign in with your previous company's credentials.
• Click on your profile picture in the top right corner of the screen.
• Select "Sign out" from the drop-down menu.
• You will be redirected to the Microsoft sign-in page.
• Enter the credentials for your new company and sign in.
• Once you are signed in, you should be able to access Teams for your new organization.

If you are still having trouble accessing Teams for your new organization, here are the steps you can follow to resolve this:

1. Clear your browser’s cache and cookies. The process for this varies depending on the browser you’re using, but you can usually find this option in the browser’s settings or preferences. remember that you need to clear the cache and cookies for All time from settings.
2. Close and reopen your browser. This ensures that the changes take effect.
3. Go to the Teams web app at https://teams.microsoft.com.
4. Log in with your new company’s credentials.

Remember, it’s important to use your new company’s Teams URL if one was provided to you.

If these steps don’t work, you might want to try using a different browser or using Teams in an incognito or private browsing window.

This can help to bypass any cached data that might be causing the issue.

If neither of these step's work, please let me know and we can explore other options.

If you find my information useful, please help me vote on it. With your vote, other users who are looking for the same details on this community site can easily find this thread.

Thanks for choosing the MS community.

Looking forward to your response and have a great day ahead!!

Sincerely

S M Nazmun Nur | Microsoft Community Moderator

Answer 2

Thank you so much!

Answer 3

New V2 Teams does not have the "Selected sign in to an organisation" in the browser, when Classic is retired I will be unable to login to my clients teams - this is really poor of M$

Answer 4

Hello Razel Bautista,

Good day to you and hope you are doing well.

Let me know if you need more help or if you have any other questions.

If you think that I have provided the necessary information related to his post, you can also vote for this thread. Your vote in order to make this thread a top content and help any other community users who might be facing a similar scenario to easily find this thread/post.

Feel free to post back to the forum if any issue comes up and we'll be glad to assist.

At this point, I would like to thank you very much for your valuable time and kind cooperation.

Looking forward to your response and have a great day ahead!!

Sincerely

S M Nazmun Nur | Microsoft Community Moderator

Answer 5

Hello Razel Bautista**,** Good day to you and hope you are doing well.We haven't heard back from you, so wants to quick check, have you checked Nazmun Nur MSFTs response?Feel free if you need further assistance, we will be happy to assist you further.Thank you for your time and cooperation.