MS Loop - Page disappeared

Question

Team,

this is the worst MS experience I've ever had. After spending days building a loop page with 14 subpages, several links and so on, the page disappeared yesterday morning. All the links to the subpages and the todo's marked are still there, but the system tells me that this page might be deleted or I not not have access.

How could this happen? Where is my content? I strongly believe that the content is in your logs and/or the cloud somewhere and I would be grateful if you could help me to restore this.

An answer like "deleted pages are not restorable" is not acceptable and couldn't be true as long as I can see the links.

Who can help me to restore my content?

Thanks

Philipp

[moved from Other/For business/Other]

Answer 1

Hi Philipp Neubert Thank you for posting to the Microsoft community. Based on the description,  you are having an issue on your Microsoft loop page that suddenly disappeared.

I'm so sorry to hear this kind of issue ,this is not the experience we want you to have. I can imagine how inconvenient this must be for you.

In this case, it would be better to submit a feedback regarding on this matter especially in public documentation about data restore for Loop.

During this preview we want to hear from you to help improve your experience – so send us your feedback in the app to help us shape the journey. In the bottom right corner, select Help > Give feedback.

Than you for understanding. Truly Yours,FatimaMicrosoft Moderator

Answer 2

Hello!

We haven't heard from you in 72 hours, so we assume that your issue has already been resolved. We will not be monitoring this thread moving forward so, if you need further assistance, please create a new thread to discuss these concerns by clicking this link:Create a new question or start a discussion (microsoft.com)

Thank you for your understanding. 

Respectfully,

Fatima J

Microsoft Moderator

Answer 3

Hello Fatima

I have the same issue.