A family of Microsoft word processing software products for creating web, email, and print documents.
Today I had a chance to do experiments.
I was able to get rid of the error message. Along the way I think I figured out more about when you do and do not see the Store button and when add-ins work and when they don't.
I am now able to use add-ins in Word, Excel, PowerPoint and Outlook, but with some restrictions. Thankfully, all the error messages are gone.
To fix things, here's what I did:
In Excel (yes, Excel to fix the Outlook problem):
- File > New From template
- Click the green circle in the upper left corner and log out
Without signing in, try using add-ins. They work!
Still in Excel:
- File > New From template
- Click the green circle in the upper left corner and log in using my Office 365 account credentials.
Add-ins are still working
Now we focus on Outlook
- Open Outlook
- Log into my Office 365 email account (Store button still does not display)
- Go to the Office for Outlook addins web site
- Choose an add-in and then click Add
- The add-in gets added to Outlook and then the Store button displays
- Add-ins work!
Still in Outlook
- Log out of Office 365 account
- Log into different exchange account
- Store button is there
- Click store button
- Authenticate to exchange account web access page
- Add/enable add-ins for this account
- Switch back to Outlook
- Add-ins don't work
- Quit Outlook and then open Outlook
- Add-ins still don't work (but thankfully no crash).
Now I am a mostly happy camper. At least I can use add-ins some of the time.