Hi Anneliese; thank you for getting back to me.
I feel a little better knowing that it is not an issue with my computer, however I am still experiencing the same issue (and some new ones explained below).
I tried to work it around with PLAN B by downloading icons and images on my hard drive and then copy an paste them into a Word document; just to find out a "new issue".
After saving an closing the document, while reopening all images dissapeared showing only a blank box with the following error: "The image part with relationship ID rld7 was not found in the file" (see image below)
Then I tried PLAN C: by Inserting the same image from my hard drive just to find out a "new issue" . . . it won't let me do it with the following error (see image below)
FOR THE RECORD . . . I am having the same issue in Excel: I copy/paste an Icon and the I inserted the same icon on the same document then Save and Close. After reopening the document the images are gone!! (see below)
At this point I am running out of PLANS!! and I need a fast solution to continue my work.
I never had these issues with my previous version of Office 2010.
To answer to your question I've been volunteering in Cambodia for the last 4 years, helping a local NGO (http://www.buildyourfuturetoday.org/) that works with villages in extreme poor conditions in rural areas, and help them to become self sustainable. The first step is to draw a map to identify number of families and minimum infrastructure, that's why your Icons came handy to me since I can use a basic Word document to do it.
I am hoping my images and descriptions are clear enough to duplicate or identify the issues . . . if not, please do not hesitate to ask for more info.
Best regards from sunny and humid Cambodia!!
Gerry