Cannot see files in folders of sharepoint

Robert Larbey 1

I have attached a Sharepoint link to Onedrive in my Quick Access ladder on the left hand side of a folder.

I can see all the folders and I can see folders within the folder. But I can't see any actual files inside the folders.

If I go onto Sharepoint through Chrome, I can see everything. So it is just the Quick Access link that doesn't seem to work.

Thanks

Robert

1 answer

JoyZ 18,041 Reputation points

2021-06-23T06:48:55.957+00:00

anonymous userLarbey-8002,

Do you sync a SharePoint document library to OneDrive, then pin the onedrive folder to Quick Access?

If it is true, click the OneDrive icon in your pc,click settings>select Choose folders under Account tab to check if all files are chosen:

If this is not feasible for you, please feel free to reply.

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JoyZ 18,041 Reputation points

2021-06-25T08:15:47.577+00:00

anonymous userLarbey-8002,

Is there any progress on this issue?

Please feel free to reply.

Robert Larbey 1 Reputation point

2021-06-25T10:07:36.153+00:00

Hi Julie

Thanks very much for replying. Your instructions were very good (easy to follow).

I did exactly what you said and I can see all the folders and sub folders ticked. I can also see the 'Files in....' ticked as well. There is also a 'make all files available' box which is also ticked.

However it is still the same. On the Onedrive in the Quick Access ladder I can only access the folders and not the files inside them.

This computer is owned by my organisation. Do you think they will have put some firewalls or restrictions on this?

Thanks

Robert

Robert Larbey 1 Reputation point

2021-06-28T09:36:40.177+00:00

Hi Julie

Thanks very much for replying. Your instructions were very good (easy to follow).

I did exactly what you said and I can see all the folders and sub folders ticked. I can also see the 'Files in....' ticked as well. There is also a 'make all files available' box which is also ticked.

However it is still the same. On the Onedrive in the Quick Access ladder I can only access the folders and not the files inside them.

This computer is owned by my organisation. Do you think they will have put some firewalls or restrictions on this?

Thanks

Robert

JoyZ 18,041 Reputation points

2021-06-29T08:02:47.137+00:00

anonymous userLarbey-8002,

For this issue, we could switch to other devices to check if the issue still exists.

If the issue still persists, we suggest you contact related administrator to check the firewalls or restrictions.

JoyZ 18,041 Reputation points

2021-07-02T08:42:48.353+00:00

anonymous userLarbey-8002,

Is there any update on this issue, please feel free to reply.
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