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Error when trying to log in to outlook using Firefox

Anonymous
2017-05-28T22:35:22+00:00

I am getting this error while trying to open my old Hotmail account. Started while actually in my account.

Secure Connection Failed

An error occurred during a connection to outlook.live.com. Invalid OCSP signing certificate in OCSP response. Error code: SEC_ERROR_OCSP_INVALID_SIGNING_CERT

    The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.

    Please contact the website owners to inform them of this problem.

Any idea for a fix?

Outlook | Web | Outlook.com | Account management, security, and privacy

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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  1. Anonymous
    2017-05-28T23:12:42+00:00

    hey i got this problem to tonight! you can use this fix

    as a work around until MS fix it :)

    you can temporarily work around the issue and turn off ocsp stapling: enter about:config into the firefox address bar (confirm the info message in case it shows up) & search for the preference named security.ssl.enable_ocsp_stapling. double-click it and change its value to false.

    since this will slightly lower your security, it is important however, that after a bit of time when the issue gets resolved by the site (maybe try again in 24 hours), you go back and switch the setting to "true" again!

    197 people found this answer helpful.
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  2. Anonymous
    2017-05-29T00:04:21+00:00

    Thank you so much EL Elajitzagren I'm in :)

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  3. Anonymous
    2017-05-29T01:02:30+00:00

    It works!!

    I can´t understand why happens some like this, this morning worked fine, but tonight didn´t work.

    Thank you very much Elajitzagren

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  4. Anonymous
    2017-05-29T01:21:48+00:00

    I got this too today with Outlook.  I found going to another browser like Opera and I was able to get into my Outlook account.   Hopefully there is a fix soon.

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  5. Anonymous
    2017-05-29T01:48:21+00:00

    I am getting this error while trying to open my old Hotmail account. Started while actually in my account.

    Secure Connection Failed

    An error occurred during a connection to outlook.live.com. Invalid OCSP signing certificate in OCSP response. Error code: SEC_ERROR_OCSP_INVALID_SIGNING_CERT

        The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.

        Please contact the website owners to inform them of this problem.

    Any idea for a fix?

    I cleared my history files and went to outlook.com and it let me sign in.  I tried to change my password and it did not allow. I thought it was a hack.  Maybe MS has been hacked. Ron

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