Install Driver to show hardware

Anonymous
2024-10-04T01:32:38+00:00

I've built a PC and tried installing Windows 11 on it by creating a bootable USB drive with the Microsoft Media Creation Tool. My PC booted up but is showing a screen that says "Install Driver to show hardware". I've downloaded all the drivers listed from the Asus support page for the corresponding motherboard model (Asus Prime B450M-A II), unzipped them and moved them to the USB, but I still get the same screen and selecting the folder with the drivers or any of the sub-folders gives me an error that says "Error: No drivers were found".

Windows for home | Windows 11 | Install and upgrade

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments
{count} votes

52 answers

Sort by: Most helpful
  1. Anonymous
    2024-10-17T12:49:02+00:00

    Same problem.

    It is likely a bug in the new release 24H2 if you downloaded the iso recently.

    Using an earlier version (23H2 in my case) solved the problem.

    11 people found this answer helpful.
    0 comments No comments
  2. Sumit D - IA 151.2K Reputation points Independent Advisor
    2024-10-04T02:05:20+00:00

    Hi Elina,

    I'm Sumit, here to answer your query at the Microsoft Community.

    Apologies for any inconvenience you are experiencing. We are happy to help you.

    If the drivers have not worked, we can try disabling VMD in BIOS. It shows up the drives.

    Shut down your PC completely.

    Power it on and immediately start pressing the Del or F2 key repeatedly as the PC starts up.

    Continue pressing the key until the BIOS/UEFI menu appears.

    Look for Storage options and toggle the VMD option.

    Hope that helps, and rely on us for any further inquiries. All the best.

    6 people found this answer helpful.
    0 comments No comments
  3. Anonymous
    2024-10-04T02:45:20+00:00

    Hello Sumit,

    Thank you for your reply.

    I can't seem to find the option to toggle VMD in BIOS. There isn't an option section for Storage either.

    I'm currently on BIOS version 4621 x64.

    4 people found this answer helpful.
    0 comments No comments
  4. Sumit D - IA 151.2K Reputation points Independent Advisor
    2024-10-04T02:48:03+00:00

    Thanks, Elina. Is the BIOS fully updated?

    Could you try steps here:

    https://www.asus.com/in/support/faq/1044083/

    Disclaimer:

    The link included is a non-Microsoft website that would provide accurate and safe information. Watch out for ads on the site that are frequently classified as PUP (Potentially Unwanted Products). There is no need to buy paid products to fix your computers as they sometimes do more harm than good.

    0 comments No comments
  5. Anonymous
    2024-10-04T03:07:40+00:00

    Hello Sumit,

    My BIOS is fully updated.

    My SSD is recognized in BIOS, but I'm still getting the same screen when booting up the USB drive.

    2 people found this answer helpful.
    0 comments No comments