I can't schedule my exam in Pearson VUE Support

Question

When trying to schedule my exam, any internet browser appears and with the cookies and clean the following error

We can’t access your Microsoft profile to schedule your exam. To resolve the issue, try these steps in this order and return to the exam page to schedule the exam:
Use Internet Explorer (version 9 or above) or Edge
Clear all cache and cookies
Use the InPrivate option in Internet Explorer or Edge
If the issue persists, you can contact Pearson VUE Support to schedule the exam. If you still need help, please click Ask a question on the Microsoft Certification Program support forum.

Answer 1

Hi @Aguilera Ponce, Carlos ,

Microsoft Certification / Exams is currently not supported in the Q&A forums.

Maybe one of the links is helpful:

Microsoft Training & Support: https://trainingsupport.microsoft.com/
Microsoft Learn: https://techcommunity.microsoft.com/t5/microsoft-learn/ct-p/MicrosoftLearn
Microsoft Certification: https://trainingsupport.microsoft.com/en-us/mcp/forum/mcp_exams

Pearson VUE: https://home.pearsonvue.com/microsoft/
Pearson VUE Customer Service: https://home.pearsonvue.com/Test-takers/Customer-service.aspx
Pearson VUE Chat: https://home.pearsonvue.com/microsoft/contact

Transcript - Missing Exams or Certificates: https://trainingsupport.microsoft.com/en-us/mcp/forum/mcp_prof-mcp_trans-mcp_missingexams

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(If the reply was helpful please don't forget to upvote and/or accept as answer, thank you)

Regards
Andreas Baumgarten

Answer 2

Hi,
I could not do the exam because the link didnt work after pc test it did shut down.
I have called the support desk a few times but no help.

Answer 3

Hi

I have purchased the voucher and my exam was supposed to be on the 09 May 2022 however i m still waiting for the exam to start.

Can someone please me and below are my details.

ID Reg No:420700419
Order No: 0062-4873-8339
Purchased Date: 03 May 2022
Name : Mer Papa Ramose
Country: South Africa.